OK... so the fundamenta principle of agency is that someone else endeavours on your behalf.
Such it is with travel agents. We are in an increasigly agent hostile world but I still get HUGE value out of using my agent- he thinks the way I think- craftily!
Here is todays clever piece of work.
I'm booking a round the world fare for next month- easiest way to hit LAS,SJC,FAR,SIN in the space of two weeks.
On the way back I'm stoping in Syndey and maybe Brisbane. The agent is like:
“As we have miles left you could use.....we could call Wellington a stop on the way back to Auckland or Christchurch...ie: BNE-WLG-AKL For the cost of the ticketable taxes (about $19) you'd get a flight from Wellington to either Auckland or Christchurch.....this would be date changeable and valid for up to a year from when we issue the ticket. Which do you want? (AKL OR CHC?)”
“As we have miles left you could use.....we could call Wellington a stop on the way back to Auckland or Christchurch...ie: BNE-WLG-AKL For the cost of the ticketable taxes (about $19) you'd get a flight from Wellington to either Auckland or Christchurch.....this would be date changeable and valid for up to a year from when we issue the ticket.
Which do you want? (AKL OR CHC?)”
I.e. I'll be stoppoing in WLG for as many months as I feel like and effectivly get a 'free' WLG-AKL fully flexi fare as part of the package! Now that's what I call effective agency!
If you want a kick ass agent like mine then you need to talk to Toby @ Flight Centre in Dunedin.toby.mann.nz@flightcentre.co.nz