Tuesday, November 22, 2005
Don't Use DHL to Ship to Dunedin, New Zealand
OK. So I had something really important shipped SEA to DUD recently. Shipped out by DHL, took no time to get from the US to AKL but then took a bloody age to get from AKL to DUD. Reasn being was that DHL send things for Dunedin to Christchurch first and then on to Dunedin by road.
The reason is pretty obvious. They probably have their own air service AKL-CHC and then they use a 3rd party for the rest of the journey. This has hapened to me several times before.
Frankly this PISSES ME OFF.
It would be faster for me to terminate the DHL service in Auckland and send my normal Domestic and International Express company, TNT, around to pick it up and overnight it down to me.
So.If you are shipping to DUD, avoid DHL. I've had pretty good results from TNT and also UPS.
Oh, and one other thing. DHL don't do Saturday delivery in DUD. So your essential shipment that cost over $100 to send (for a DVD) spends the weekend sitting in their store room- kinda makes a mockery of all of their super expeditious logistics up o that point really.
Rants|Tuesday, November 22, 2005 8:11:19 PM UTC||